TM Quality Expert

Job ID: 22197 

Do you want to work with financial crime experts within Transaction Monitoring Quality Management and contribute to society by helping Nordea fight financial crime? Join us

We are looking for the right person to join the team as our new Quality Expert.

About this opportunity

We describe quality requirements for Transaction Monitoring in Transaction Monitoring & Sanction Investigations and follow up on adherence to these requirements by executing quality controls including release controls and regular Quality Reviews. Through these controls and feedback, training, and individually tailored sessions we enable TM in TMSI to deliver high-quality investigations. 
 

You will play a valuable role in:

• Ensuring completion of regular reviews of the quality of Transaction Monitoring Investigations’ decisions to close alerts, cases and file SARs. Reviews focus on automated scenarios, Correspondent Banking, Trade Finance and Capital Markets Transaction monitoring investigations.
• Advising TMSI as an SME and manage local stakeholder communication.
• Further developing TM Quality Management through interactions with all members of the community, local and global stakeholders, and direct investigator interactions.
• Owning ad hocs tasks that are dynamic and challenging where you will independently be responsible for securing optimal outcomes, for instance improving ways of working through implementing Continuous Improvement items such as developing training material, performing training for TMSI and following up on results. 
• Own and drive part of ongoing action plans to secure compliance with regulations, in addition to instructions, directives and guidelines. 
• Representing the best interests of GFCP and providing support where appropriate, including fora and workshops. 

The role is based in Tallinn.

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.  

To succeed in this role, we believe that you:

• Are analytical by nature and have an eye for details.
• Can work independently and are driven to achieve results. 
• Are proactive and seek challenging, interesting and meaningful work.
• Can work under pressure and are flexible to adapt to changing circumstances. 
• Are a great team player who enjoys working with others. 
• Have good communication skills and enjoy encouraging personal development.
• Believe in doing things right even when no one is looking.

Your experience and background: 

• You have experience with transaction monitoring investigations.
• University degree.
• Good English and Finnish or Swedish written and spoken communication skills.
• It is beneficial if you are fluent in either Danish, Norwegian, Finnish or Swedish.
• It would be considered an asset, but not a requirement, to be fluent in Estonian.

If this sounds like you, get in touch

Next steps

Please submit your application no later than 08/04/2024. For more information, you’re welcome to contact Marika Müür, marika.muur@nordea.com.
 

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.

Please be aware that any applications or CVs coming through email or direct messages will not be accepted or considered.

#CVK  #Associate