Senior Product Manager, Fleet Experience

7 days ago

Tallinn, Harjumaa, Estonia Bolt Technology Full time

We're looking for a passionate, analytical, platform-minded Product Manager to be focussed on the Fleet Partners for our Rides vertical — someone passionate about designing products and user flows that make operations simple, scalable, and data-driven.


About us

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission

About the role

This role will focus on the experience and lifecycle of our fleet partners — from onboarding and daily management to performance optimisation and growth. You'll work across teams (Operations, CS, Support, Engineering, Design, Compliance to name a few) to translate needs, pain points and ideas into intuitive products, tools, and journeys that make it easier, more profitable and more insightful to manage a fleet of drivers with Bolt. 

Main tasks and responsibilities:

  • Deliver on the vision, strategy and roadmap for the Fleet experience, working side by side with your Group Product Manager and Design, Analytics and Engineering teams
  • Lead discovery and validation cycles, using data analysis, research, and pilot testing to prioritise what truly moves the needle for our fleets and internal teams.
  • Map and optimise user journeys and define product requirements for fleet and internal users — ensuring each touchpoint is efficient, measurable, and scalable
  • Collaborate with stakeholders across the organisation to drive product development through all stages from concept to launch
  • Establish and monitor product KPIs (adoption, efficiency, engagement, NPS/CSAT, ROI)

About you:

  • 5+ years' experience in Product Management in a fast-moving B2B or platform business
  • Experience in workflow mapping, CRM systems, integrations or enterprise user journey design
  • Experience in previous roles (Operational, Strategy or Product) that require a deep understanding of what it takes to deliver global solutions in a hyper-localised environment
  • Strong analytical and data skills — you can translate metrics into insight and insight into action
  • Excellent communication and storytelling skills — able to make complexity clear and actionable, collaborate with cross-functional international teams and influence stakeholders
  • You have a proficient command of spoken and written English

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don't tick every box, please consider applying

Why you'll love it here:

  • Accelerate your professional growth with unique career opportunities.
  • Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
  • Take care of your physical and mental health with our wellness perks.
  • Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
  • Connect with colleagues at annual company events and smaller team gatherings.
  • Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.


*Some perks may differ depending on your location and role.

#LI-Hybrid

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