Animal Field Supervisor

JOB LOCATION

City of Aurora, Colorado

It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply.
 
Why Work for Aurora?

• Make a difference in the lives of real people every day
• Diverse community
• Competitive total compensation package
• Well-Funded General Employees Retirement Plan
• Light rail station minutes away
• On-site fitness center and overall employee well-being programs Internal educational programs to assist with career advancement
• Access to innovation workspaces

PRIMARY DUTIES & RESPONSIBILITIES

Salary to be commensurate with experience.
The hiring range for this position is $68,899.00-$86,123.00/annually

The full salary range for this position is $68, $107,654.00/annually

*The deadline to submit applications is November 30, 2025. Initial review of submitted applications will commence shortly after. However, it is subject to close at any time without prior notice once a sufficient pool of qualified applicants is obtained.**

OVERVIEW OF POSITION / DEPARTMENT
Housing and Community Services consists of four divisions: Neighborhood Support, Animal Services, Housing and Community Development, and Community Engagement. The mission of the Housing and Community Development Department is to maintain community appearance and enhance the quality of life in Aurora's neighborhoods. This is accomplished through a combination of community outreach, education, code enforcement, and numerous neighborhood improvement programs and services. The staff is dedicated to forming partnerships with neighborhoods, residents, and community groups to strengthen and enhance both the social fabric and physical aspects of Aurora neighborhoods.

PRIMARY DUTIES & RESPONSIBILITIES

Direct supervision of Animal Care Protection Officers:

• Plans, assigns, monitors, and coordinates the work activities of personnel

• Maintains skills, knowledge, and abilities of Animal Protection Officers and performs those duties as required

• Ensures coverage for dispatch, euthanasia, cremation and front office duties

• Maintains roll call and approves leave requests

• Approves staff reports and summonses

• Makes recommendations regarding selecting, hiring, training, supervising, evaluating, and discipline of assigned employees

Customer/Community Service: 

• Receives and responds to citizen's complaints

• Conducts daily and weekly briefing and debriefings

• Addresses citizen groups and the media when required

• Oversees case filings at local and state levels

• Resolves problems and conflicts arising during the course of the work

• Testifies in court on behalf of the City

• Ensures effective enforcement of municipal and state animal care ordinances

• Maintains and enforces safety regulations and procedures

• Conducts field investigations/inspections

Program Management:

• Coordinates the division's disaster planning program/meetings

• Assists in the pet licensing program

• Coordinates preventative maintenance programs

• Takes a lead role in the development of field related policies and procedures

• Prepares productivity and activity reports

• Maintains records and makes recommendations concerning materials, staff, equipment used and uniforms

• Makes recommendations regarding budgetary matters

• Familiar with the principles/procedures of computer systems with related software

• Maintains vehicle computers and laptops

• Monitors City vehicles assigned to Animal Services Division

• May perform additional duties as assigned

MINIMUM QUALIFICATIONS & WORKING CONDITIONS

An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.

Education: 

• Associates Degree in Sociology, Psychology, Animal Sciences, Criminology or related field

Experience: 

• At least four (4) years progressively responsible experience in animal care/control, code enforcement, and/or related work

Knowledge of:

• City of Aurora animal control ordinances and state laws pertaining to animals

• Kennel operations practices and procedures

• Care and handling of animals

• Portable and mobile radio operations and procedures

Skills: 

• Providing friendly service to customers

• Excellent interpersonal communication skills in handling animals

• Operation of equipment and tools of assigned function

Abilities to: 

• Establish and maintain effective working relationships with other employees, citizens, and peers in the animal welfare industry

• Handle difficult or stressful situations with tact and diplomacy

• Communicate effectively both verbally and in writing

• Prioritize, coordinate, and make work assignments

• Fulfill goals and objectives

• Direct and effectively train and supervise other employees

Licenses and Certifications Required: 

• Driver's License

• Colorado Association of Animal Control Officer Certification (CAACO) must be in good standing at the time of application

• Ability to complete the Cities CORE 4 Values training within the first 12 months of hire

• Completion of the Cities Basic Supervisory Course within the first 12 months of hire

• Ability to certify, perform, train and assist others in Euthanasia within the first 6 months of hire

• All above certifications must be obtained and maintained as an Animal Care Protection Field Supervisor

WORKING CONDITIONS

Essential Personnel:

• When a local announcement of emergency or disaster is declared by the City, all City of Aurora employees may be required to work as essential personnel.

Physical Demands:

• Heavy physical work requiring ability to lift and carry animals and/or objects weighing up to 100 pounds with or without assistance

• Frequent lifting and carrying of objects weighing up to 50 pounds with or without assistance

• Regular walking and standing

• Full range of body movements including pushing, pulling, bending, kneeling, stooping/crouching, and climbing

• Foot/eye coordination to operate equipment and motor vehicle

• Speech communication and hearing to maintain communication with employees, citizens and animals

• Work is subject to bodily injury when dealing with animals

• Repetitive motion associated with medical and surgical care

• Frequent hand/eye coordination to operate computer keyboard and other office equipment

• Vision to read reports, instructions and other written material as well as to record and interpret information

Work Environment:

• Work in inclement weather and with flexible schedules

• Exposure to dust, water, animal dander, odors, cleaning chemicals, feces, and fumes

• Work performed in high noise level areas

Equipment Used:

• Uses a variety of hand tools and equipment common to kennel, and cleaning operations

• Motor vehicle

• This position may require the incumbent to occasionally use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment

For Veterans preference:  Please show all of your employment history, including military service and related documentation (DD214) on the application.

The City of Aurora is an equal opportunity employer.  We are required by state and federal agencies to keep certain statistical records on applicants.  It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission.

Despite the changes in Colorado law, the City of Aurora maintains a drug-free workplace.  A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired.
 

Drug Testing, Thorough Criminal Background Check, and Employment References:
As a condition of employment, all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check. 

Applicants selected for safety-sensitive positions are required to complete and pass a drug screening as a condition of employment. Safety sensitive positions include Civil Service positions within Police and Fire Departments and positions where their job responsibilities have direct and substantial responsibility that would impact the health and safety of others.  

Employment references will be conducted on finalists for City of Aurora vacancies.