IT Analyst

Askend is growing fast, and we invite You to join us in this interesting journey You´ll be able to influence the whole software development cycle and processes, and our own growth and culture. We offer a wide range of services on digital transformation for small businesses as well as for enterprises and governmental structures. Considering all our expertise and knowledge in Fintech, Healthcare, Telecom, Logistics, Energy, Manufacturing, and eGovernment, we conduct an in-depth analysis of any task no matter how difficult and find an optimal solution for it. 

Now, we are looking for IT analysts in Tallinn and Tartu.
Our client is Estonian Unemployment Insurance Fund (Töötukassa) and you would be joining our TETRIS (ie Work Ability Assessment System) project.
 
Your role will include:
Working closely with business partners to understand workflows, define priorities, and document system requirements
Translating business needs into clear technical specifications and solution designs
Collaborating with engineers, analysts, consultants, and stakeholders to deliver effective solutions
Participating in backlog estimation, sprint planning, reviews, and retrospectives
Helping create epics, user stories, and estimate the backlog alongside the development team
Managing and resolving support and enhancement requests in a timely manner

To succeed in this role, you should:
Have at least 3–5 years of experience as a system & business analyst
Have practical experience with UML and BPMN
Have experience designing REST APIs and integrating with external IT systems
 Have basic skills in SQL querying and working with relational databases
Be a team player who cares about colleagues and clients
Be very good at Estonian language written and spoken

We have a "People-First-Culture":
 Great working conditions – We value your work-life balance and support a hybrid work model. Your time with friends, family, and hobbies matters just as much as your time at work.
Health and wellness compensation  –  We need you to care for yourself like we do. We also encourage wellness activities and participation in various sports events.
 Continuous development – We foster a learning culture with access to trainings, coaching, and mentoring. You'll have time during work hours to grow your skills and can take part in role-based communities.
 Modern and motivating environment – Bright office with kitchen, sport and relaxation areas, ergonomic desks, and high-quality equipment. Friendly, experienced team that values open communication and a results-oriented approach. Plus, regular team events.
Your voice matters – We're big enough to have impact but small enough that every voice counts. You can help shape not just your role or team, but the direction of the entire company.

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