Customer Support Manager
2 days ago
Leading the customer support team and continuously develop both the team and service for a better customer experience
Ensuring a smooth onboarding process both for the local and second-line customer support in addition to developing an efficient communication process between both
Helping to improve the best product by providing feedback insights gathered from customer support
- Creating a strategy to provide cost-effective customer support that will always take care of the customer
- Leading the customer support team and continuously develop both the team and service for a better customer experience
- Ensuring a smooth onboarding process both for the local and second-line customer support in addition to developing an efficient communication process between both
- Helping to improve the best product by providing feedback insights gathered from customer support
Hiring Deparment
Operations-
Senior Customer Support Operations Manager
2 days ago
Tallinn, Harjumaa, Estonia Bolt Technology Full time €60,000 - €120,000 per yearWe're looking for a great Senior Customer Support Operations Manager to join us in Tallinn.About usWith over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour,...
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Customer Support Commercial Program Manager
2 days ago
Tallinn, Harjumaa, Estonia Bolt Technology Full time €40,000 - €80,000 per yearWe're looking for a great CS Commercial Program Manager to join our CS Team.About usWith over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender...
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Customer Support Specialist
2 weeks ago
Tallinn, Harjumaa, Estonia Ridango Full time €40,000 - €60,000 per yearDo you want to develop your skills in the IT field, thereby contributing to the development of contactless, mobile, and environmentally friendly transport solutions? Do you consider yourself a good problem solver, enjoy helping people, and want to help them find the best solutions? If you answered yes to these questions, then Ridango offers you the...
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Customer Support Associate
2 days ago
Tallinn, Harjumaa, Estonia Penfold Full time €18,000 - €25,000 per yearHi, we're Penfold - We are on a mission to build the pension of the future The UK pension industry is full of traditional pension providers that have outdated products and poor customer service. Penfold is dragging the pension industry out of the dark ages with a platform that is built on modern technology. We're demystifying pensions, to make them...
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Customer Support Agent
1 week ago
Tallinn, Harjumaa, Estonia Bombay Group Full time €30,000 - €50,000 per yearBombay is a collection of land-based and online casino, entertainment and hospitality brands, crafted to deliver luxury in every detail - from our exquisite facilities to our personalised service and the unique stories we inspire. Located in the heart of Tallinn, Bombay redefines luxury VIP experiences with its exclusive Bombay casino club, The Burman...
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Customer Support Specialist
1 week ago
Tallinn, Harjumaa, Estonia Scoro Full time €1,800 - €2,000About the RoleWe're looking for a tech-savvy and customer-focused Customer Support Specialist to join our team in Tallinn or Riga.In this role, you'll be the first point of contact for our global users, helping them get the most out of Scoro. Whether it's answering questions, solving problems, or guiding them through features, you'll make sure every...
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Tallinn, Harjumaa, Estonia Bolt Technology Full time €60,000 - €120,000 per yearWe're looking for a skilled Senior Product Manager to lead the evolution of Bolt's Support EcosystemAbout usWith over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.We believe in creating an inclusive environment where everyone is welcome, regardless of race,...
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Tallinn, Harjumaa, Estonia Bolt Full time €40,000 - €80,000 per yearWe're looking for a skilledSenior Product Managerto lead the evolution of Bolt'sSupport EcosystemAbout UsWith over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.We believe in creating an inclusive environment where everyone is welcome, regardless of race,...
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Customer Support Specialist
4 days ago
Tallinn, Harjumaa, Estonia Bolt Full time €35,000 - €45,000 per yearThe Customer Support team at Bolt is the backbone of our user experience, resolving customer queries with speed, empathy, and accuracy across Ride, Food, Rentals, Business, and more. We are looking for a detail-oriented, customer-obsessed individual to join our team in Estonia as a Dutch-speaking Customer Support Operations Agent. In this role, you will be...
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iGaming Customer Support Specialist
1 week ago
Tallinn, Harjumaa, Estonia Gamdom Full time €40,000 - €60,000 per yearCompany Overview:Gamdom, a leading Cryptocurrency iGaming operator, is expanding its fully remote team and is on the lookout for tech-savvy individuals who are passionate about customer support. If you're eager to learn, open-minded, and thrive in a dynamic environment, we want to hear from youPosition Overview:Join our growing team as a Customer Support...