Account ManagerTallinn/Tartu

We're hiring: Account Manager for Baltic markets
Fractory is changing the way manufacturing works and we need sharp, driven Account Managers to grow with us.

We're looking for someone who thrives in a fast-paced sales environment, builds strong customer relationships, and knows how to spot opportunities others miss. You'll manage and grow an account base of engineering clients, working closely with our technical and commercial teams to keep deals moving and value high.

Our value offering works, and the foundation is strong. Now we're looking for someone ready to take ownership and scale it further. If you're driven by targets and excited to grow something that's already working, this is your role.

You'll love this if you…

• Have experience in outbound sales and growing revenue (not just maintaining it)
• Fluent Russian, English and Estonian is a must.
• Bring basic engineering or manufacturing understanding
• Like structure but move fast, think practically, and don't overanalyze
• Are excited about building something new in an innovative, growing company
• Can work from our Tallinn or Tartu office at least part of the week

Bonus points if you:
Have worked in manufacturing, mechanical engineering, or 3D tech

Have experience at a startup or industrial sales platform

What you'll do:
You'll be the go-to contact for your accounts from finding new business to supporting existing customers and making sure their orders are delivered successfully. You'll work closely with our Project Engineers and operations team to make it all happen.

Your day-to-day will include:

• Hitting monthly, quarterly, and annual revenue targets
• Prospecting outbound via calls, emails, and social selling
• Building strong, long-term client relationships including site visits when needed
• Managing the full account lifecycle: onboarding, upselling, issue resolution
• Collaborating closely with Project Engineers and Estimators
• Acting fast and practically to keep deals moving
• Handling payment terms, disputes, and flexible payment plans
• Keeping CRM (Salesforce) and Fractory platform clean and up to date
• Understanding customer buying patterns and finding new ways to grow value

What you get:

• Competitive salary + commission
• Equity options
• Stebby 100€/quarter wellness benefit
• Private health insurance via Confido (coverage up to 10,350€/year)
• International team, modern tools, and a mission you can believe in

Hiring process (quick & clear):

• 30-min intro call with our recruiter
• 30-min deep dive with Joosep (Co-Founder/Nordics Sales Director)
• Tallinn office meet-up, presentation and team meet up
• Final 30min call with leadership

We aim to keep the full process smooth and respectful of your time, expect 2–3 weeks from first chat to offer.

Ready to apply?
At Fractory, we prioritise quality, ownership, and courage. If you enjoy solving real-world problems, learning quickly, and seeing the impact of your work you'll feel at home here.

Hit "apply" and let's talk