Head of Regional Payment Operations

2 weeks ago

Tallinn, Harjumaa, Estonia Wise Full time €75,000 - €120,000 per year

Company Description
Wise is a global technology company, building the best way to move and manage the world's money.

Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.

For everyone, everywhere.
Job Description
More about
our mission
and
what we offer
.

We're seeking a strategic and experienced Head of Regional Payment Operations to lead our teams across UK, European, MEA and SWIFT corridors. You'll play a key leadership role within our global Payment Operations group, directly managing senior function leads and indirectly overseeing over 100+ professionals.

This role is perfect for someone with knowledge of SEPA, European, UK and SWIFT payment rails, and a passion for automation, compliance, and operational scalability. You'll work alongside Product, Engineering, Treasury, and other critical stakeholders to ensure we deliver seamless payment services to customers across Europe and the world.

What You'll Do

  • Lead and grow high-performing payment operations teams
  • Ensure compliance and SLA excellence across multiple currencies and schemes
  • Drive change through AI, automation, and process transformation
  • Partner cross-functionally to scale our payments infrastructure

What You'll Need

  • 5+ years in payment ops or a similar field, 4+ years leading other leaders
  • Fintech, banking, or PSP experience
  • Passion for operational efficiency and team development

Location: Tallinn
Qualifications
Must-Have:

  • 5+ years total in payments or ops leadership roles in a Global environment
  • 4+ years managing leaders of teams
  • Domain knowledge of SEPA, SWIFT, UK payment schemes
  • Experience scaling ops orgs via automation and AI
  • Strong risk management awareness
  • Background in financial FinTech, PSPs, banks
  • Excellent cross-functional stakeholder communication

Nice-to-Have

  • Product background or experience launching payment products
  • AI/ML or automation tools experience in ops
  • Technical understanding of APIs or system architecture
  • Led international teams or expansion projects

Additional Information

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.

Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

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