Customer Service Advisor

4 days ago

Narva, Ida-Virumaa, Estonia Cross Border Talents Full time €30,000 - €40,000 per year


Are you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments where every interaction counts? Were looking for a Customer Service Advisor to join our dynamic team and be the voice of our brand to boutiques and shops across Europe.

What You´ll Do:

  • Handle incoming calls from boutiques and shops, providing prompt solutions to customer inquiries.

  • Log call details in our management systems and ensure responses meet SLA requirements.

  • Maintain expert knowledge of our products and applications to provide accurate guidance.

  • Ensure all contractual service level agreements are consistently met.

What We´re Looking For:

  • Is proficient or bilingual in Hebrew and has an advanced level of English.

  • Puts the customer first and has exceptional customer-care skills.

  • Can effectively qualify customer needs to provide comprehensive support.

Whats In It for You:

We value our employees and offer benefits to support your lifestyle and growth:

  • Full-time 40 hours/week permanent contract with a rotating schedule 

  • Competitive salary: euros gross/month + bonus.

  • On-site based in Tallinn, Estonia. 

  • Comprehensive training on the company and project youll be working on.

  • Career development programs and specialized courses to help you grow professionally.

Ready to make an impact? Join our team and turn every customer interaction into a moment of delight


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