Reconciliation Specialist

Location: Tallinn, Estonia (Hybrid)

Hi, we're Penfold - we're on a mission to help everyone save enough to be comfortable in later life

There's over a trillion pounds sitting in UK pensions – but most of it is with legacy providers offering outdated products and poor service. We're here to change that.

Penfold is building the pension of the future – a modern, tech-first platform that makes saving for later life easy, engaging and accessible for everyone.

We're a growing team of 60+ builders across London and Tallinn, backed by some of the world's leading FinTech investors. Having raised £25M+, we manage £800M+ in pensions for over 100,000 savers and thousands of businesses — and we're on track for profitability next year.

As one of our first 60+ hires, you'll play a key role in shaping our culture and have loads of opportunity to grow, progress and make your mark.

We're looking for a Reconciliation Specialist to join our Operations team. Think of this role as being the guardian of "where the money's at". Every penny and every unit of investment needs to be tracked, matched, and reconciled — and you'll be the one making sure the numbers tell the truth.

You'll take ownership of our client money and asset reconciliation processes, making sure we meet our obligations under trust law and FCA rules for pension trustees. Translation: you'll help us keep our customers' futures safe, secure, and accounted for.

• Run daily reconciliations to make sure our records match what's in the bank.
• Check member assets with custodians and fund managers so everything balances.
• Investigate when things don't quite add up (and you like getting to the bottom of mysteries).
• Report reconciliation outcomes and exceptions to the people who need to know — from management to auditors.
• Keep our processes sharp, documented, and up to date.
• Spot opportunities to automate the boring stuff (and work with Product & Engineering to make it happen).
  Support audits and regulatory reviews (you'll make friends with the auditors in no time).

• 2–4 years' experience in reconciliations or ops in pensions, custody, asset management, or financial services.
• A solid understanding of trust law and FCA obligations for pension trustees.
• A detail-obsessed, process-driven brain — you notice when things don't line up.
• Comfortable wrangling data (Excel wizardry a must; SQL or reconciliation tools a plus).
• A clear communicator who works well with teams like Finance, Operations, Product, and external partners.
• Proactive, adaptable, and calm under pressure.

• Experience with trustee or custody operations.
• Knowledge of investment custody or asset reconciliations.
• Audit/regulatory experience.
• Automating reconciliations or building reporting tools (less copy-paste, more brainpower).

• A chat with our talent team
• Hiring manager interview
• Task-based interview
• Culture fit interview (this is as much for you to get a better sense of us)

We're working hard to create a working environment where people feel empowered to do their very best work, make a big impact, and enjoy what they do. Specifically, our benefits package includes:

• A competitive salary; we proactively review salaries to make sure you get what you deserve
• Meaningful share options — own a part of Penfold and share in our success 
• Medical insurance through Confido
• Unlimited holiday, we're interested in your output, not how many holidays you go on
• Hybrid working, we like people to come in to our office (so you need to live in Tallinn) at least a couple of days a week to collaborate, but we trust you to get your work done in whatever environment suits you
• Great community office space in the heart of Tallinn
• Free drinks & snacks + company lunch every week
• Laptop and WFH equipment as required.
• Learning and Professional Development – we conduct regular 360 feedback and focus on role progression that suits each individual. We support everyone with courses, events and coaching to help everyone reach their goals
• Quarterly company socials & regular team meetups throughout the year too
• Plus a host of other benefits – See benefits here

We are 100% committed to building a diverse and representative team. Whatever your race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability - we want to hear from you. If you have questions about the role or the company or the interview process, please let your recruiter know and we're happy to answer these anonymously if that makes you feel more comfortable. 

As part of our hiring process, we may record your interview and use AI tools to generate notes. This helps us capture details accurately and ensures a fair review by our hiring panel. By attending an interview with Penfold, you consent to the use of recording and AI-generated notes for this purpose. If you have any concerns or would prefer not to be recorded, please let us know in advance.