IT Support Engineer

4 weeks ago

Tallinn, Estonia Kuehne Nagel Full time
Our Global Service Desk department in Tallinn is looking for an IT Support Engineer to join the 2nd-level technical support team. Your Role Are you someone looking to advance your career in IT? This opportunity offers you a solid foundation of IT skills and experience to prepare yourself for future advancement opportunities in IT. Come and join our Global Service Desk team Your Responsibilities
  • Administration and 2nd-level support of different applications;
  • System and process monitoring;
  • Identifying, troubleshooting, prioritization and timely escalation of technical problems and service requests;
  • Incident and problem handling in an application environment;
  • Detailed error analysis throughout the application landscape, identifying and categorizing issues to provide a root cause analysis;
  • Ticket ownership, ensuring timely response, follow-up, and communication with any involved party to find a quick solution to the problem;
  • Documenting and extending a knowledge base;
  • Team coverage is 13/5 from 08:00 to 21:00.
Your Skills and Experiences
  • Professional education or degree in IT or equivalent work experience;
  • Good analytical, troubleshooting, and problem-solving competencies;
  • Experience working in a support role (preferred);
  • Application log reading/analyzing experience (preferred);
  • Target-oriented team player with good communication skills;
  • Strong English language skills, both written and verbal.

#LI-CC1

Good Reasons to Join Your work will influence the future of logistics and IT. We value teamwork, continuous learning, and diversity. Our working language is English. Your colleagues are experts who shape the IT industry in Estonia and worldwide. We are in Tallinn, Estonia â the most digitalized place on Earth. Kuehne + Nagel opened its Corporate IT Center in Tallinn in August 2012, located in the new Technopolis district of Ãlemiste City. Today, we are more than 400 IT professionals and still growing.

  • IT Support Engineer

    4 weeks ago

    Tallinn, Harjumaa, Estonia Kuehne Nagel Full time

    Our Global Service Desk department in Tallinn is looking for an IT Support Engineer to join the 2nd-level technical support team. Your Role Are you someone looking to advance your career in IT? This opportunity offers you a solid foundation of IT skills and experience to prepare yourself for future advancement opportunities in IT. Come and join our Global...

  • Network Systems Engineer

    3 days ago

    Tallinn, Estonia Kuehne Nagel Full time

    You'll join our global team of network security specialists, who ensure smooth IT operations by delivering stable and secure network services. Your Role We are looking for a Network Systems Engineer (m/f/d) who specializes in WAN technologies and network security to join our team. In this role, you will be instrumental in designing, implementing, and...

  • Software Development Engineer in Test

    2 weeks ago

    Tallinn, Harjumaa, Estonia 2019 Full time

    Riverty's customers rely on the professional, consistent, and efficient handling of their transactions through modern software systems that meet high-quality standards. To achieve this, Riverty leverages the expertise of test automation engineers to carry out automated testing. What will be your challenge in this role?As an SDET, your role will involve...

  • Software Development Engineer in Test

    1 month ago

    Tallinn, Estonia 2019 Full time

        Riverty's customers rely on the professional, consistent, and efficient handling of their transactions through modern software systems that meet high-quality standards. To achieve this, Riverty leverages the expertise of test automation engineers to carry out automated testing.   What will be your challenge in this role? As an SDET, your...

  • Remote Data Scientist

    1 month ago

    Tallinn, Estonia HautAI Full time

    CompanyHaut.AI​ is developing a SaaS platform for skin health and beauty for the cosmetics industry. Their developments are based on the state-of-the-art algorithms of computer vision and machine learning. Among their clients are cosmetics companies, and plastic surgery clinics in Europe, the US, and South Korea.DescriptionNow the company is looking for a...

  • Remote Data Scientist

    3 weeks ago

    Tallinn, Harjumaa, Estonia HautAI Full time

    CompanyHaut.AI​ is developing a SaaS platform for skin health and beauty for the cosmetics industry. Their developments are based on the state-of-the-art algorithms of computer vision and machine learning. Among their clients are cosmetics companies, and plastic surgery clinics in Europe, the US, and South Korea.DescriptionNow the company is looking for a...

  • Senior Project Manager

    3 days ago

    Tallinn, Estonia Nordea Bank Full time

    Job ID: 23256   Do you thrive by leading complex projects and programme workstreams? Would you like to have a key role in enabling Operation’s change agenda? Then you might be our new colleague in the Automation, Data & Change unit. At Nordea, we’re committed to being a partner our customers and society can count on. Joining us means you’ll...