Remote Danish-Speaking Junior Travel Consultant

2 weeks ago

Tallinn, Estonia Cross Border Talents Full time

Job Title: Danish-Speaking Travel Consultant Location: Tallinn, Estonia (Remote within Estonia) Schedule: Monday to Friday: 09:00 – 20:00 Saturday & Sunday: 10:00 – 19:00 365 days a year (including bank holidays – paid double) About the Role We are looking for a Danish-speaking Travel Consultant to join our team in Tallinn. You will be supporting customers with their travel-related inquiries, including reservations, itinerary changes, and general service requests. This is a remote role within Estonia, offering you the flexibility to work from home while delivering high-quality customer service. Key Responsibilities Assist customers in Danish with booking inquiries, travel arrangements, and support requests. Provide accurate information about flights, accommodation, and travel services. Handle modifications, cancellations, and special requests in line with company policies. Deliver professional, empathetic, and efficient customer service across phone, chat, and email. Collaborate with internal teams to resolve complex cases. Requirements Language skills: Native or C1/C2 level in Danish. Minimum B2 level in English (written and spoken). Strong communication and problem-solving skills. Ability to multitask in a fast-paced environment. Customer-oriented mindset with attention to detail. Must already be based in Estonia (remote work permitted). Important: If you are moving from abroad, you must confirm “Yes, I will be moving on my own” or “I don’t need relocation support”. What We Offer Competitive salary package. Paid double on bank holidays. Fully remote work within Estonia. Opportunity to grow within an international team. Comprehensive training and support.

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