Payment Operations Reconciliation Technical Lead

Company Description
Wise is a global technology company, building the best way to move and manage the world's money.

Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.

For everyone, everywhere.
Job Description
More about
our mission
and
what we offer
.

We're looking for a Reconciliation Technical Lead to join our Payment Operations Reconciliation team in our Tallinn office. This role is a unique opportunity to have an impact on Wise's mission, grow as a leader of our Reconciliation teams and help save millions more people money.

Your Mission
Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world's first platform to offer true multi-currency banking. Your mission is to help build and develop a strong Reconciliation team and support specialists on their personal growth paths.

Here's how you'll be contributing to the Operations Team:
As a Technical Lead in the Reconciliation domain, you'll help scale and evolve our reconciliation systems and processes that support global products such as Spend, Treasury, Assets, Wise Platform, and more. You'll lead the technical direction and execution within your team, working closely with Product, Engineering, and Operations to ensure the accuracy, reliability, and scalability of our reconciliation infrastructure.

What You'll Be Doing

• Driving the technical roadmap for the Reconciliation team, identifying opportunities for system improvements, automation, and risk reduction.
• Leading and mentoring a cross-functional team of specialists, providing technical guidance and best practices in processes design and automation.
• Collaborating with Reco leads and global stakeholders to translate high-level product and operational goals into actionable technical projects and solutions.
• Owning critical reconciliation and payment processes, including support for audits, ensuring integrity, compliance, and traceability of data across systems.
• Improving internal tooling by working closely with engineers and operations teams, driving the development of scalable, efficient, and resilient systems.
• Implementing monitoring and alerting frameworks to track key performance metrics and quickly identifying reconciliation gaps or system anomalies.
• Ensuring data accuracy and process integrity across reconciliations, helping to reduce defects and support a growing range of financial products.
• Acting as a domain SME and escalation point, supporting teams with problem-solving, incident response, and ongoing performance improvements.
• Contributing to strategic planning and decision-making, including input on team structure, capacity planning, and long-term technical direction.

Qualifications

• You demonstrate leadership skills (with the focus on project management), and have been in a people management role for at least 1 year.
• You have a proven track record of moving metrics and reaching your KPI goals.
• You place customers first and you make no compromise on this.
• You're a great communicator, straight up and honest. You can adapt your communication style to different audiences. You're able to persuade others and you aren't afraid to challenge something when you need to.
• You know how to use data to prioritise tasks that have the most impact to customers'
• You're comfortable working within teams that face complex issues and taking charge in difficult situations.
• You enjoy creating an inspiring team environment where ideas are shared and openness is valued. You're comfortable and composed when either giving or receiving feedback.
• You have a passion for technology, customer experience, and you want your work to have a positive impact on people.
• You're a great relationship builder, experienced at working closely with external partners as well as product development teams, including product managers and engineers.

Additional Information

If you're interested in the position, please apply by submitting your CV in English latest 26th September 2025.

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.

Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.