IT Support Engineer

5 days ago

Tallinn, Harjumaa, Estonia Kuehne + Nagel IT Service Centre AS Full time €40,000 - €60,000 per year
It's more than a job

In this IT role, you will manage, develop, and support the technology infrastructure that powers Kuehne+Nagel's global systems and operations. This contribution is vital to making both special and ordinary moments in the lives of people a reality. In fact, your work enables our teams to deliver fresh fruit, time-sensitive healthcare products and much more to people all around the world. Working in IT at Kuehne+Nagel contributes to more than we imagine.

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Love tech and enjoy helping people?
We're looking for an IT Support Engineer to join our team. If you're someone who enjoys solving problems and making sure everything runs smoothly, this could be the perfect fit.

As part of our support team, you'll be the go-to person for helping our corporate customers with technical issues. You'll troubleshoot incidents, handle service requests, and make sure our IT systems are running smoothly and without interruptions. You'll also work closely with other teams and share your knowledge to help everyone stay on top of their game.

How you create impact
  • Take care of incident reports and service requests-analyze the issues, and fix them using the provided tools and processes.
  • Jump in during emergencies and escalate problems to the next level support when needed.
  • Share your knowledge within the team and help build our internal knowledge base.
  • Collaborate with other IT teams and Business Units in order to continuously improve services we provide to the customers.
  • Be adaptive to the latest technical trends and attend training sessions to keep your skills up-to-date.
  • Work in shifts (Monday to Friday, 9 AM–9 PM) with two possible time slots: 09:00–17:30 or 12:30–21:00.
What we would like you to bring
  • A degree in IT, Computer Science, or similar—or equivalent hands-on experience.
  • Strong problem-solving and analytical skills.
  • Quick to learn and adapt to new tools and systems.
  • Confident in English (spoken and written).
  • Great at managing your time and staying organized.
  • A big bonus points if you've worked with databases like Oracle SQL or MySQL.
What's in it for you

At Kuehne + Nagel, we're all about innovation, teamwork, and delivering top-notch solutions to our customers. You'll be part of a forward-thinking company that values your growth and offers plenty of opportunities to learn and advance. We believe our people are the key to our success—and we're excited to see what we can achieve together.
Ready to make an impact? Apply now and let's build something great

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

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