Remote Travel Consultant
5 days ago
Cross Border Talents is hiring a Danish-speaking Travel Consultant for a remote role based in Tallinn. You will support travelers with their journeys and ensure they enjoy seamless experiences from booking to destination.
Start Date: 17 November 2025
Location: Tallinn, Estonia (Remote)
Work Schedule: 40 hrs/week, 8 hrs/day in rotational shift schedules to be set in the following hours: Mon-Fri 09:00-20:00; Sat-Sun 10:00-19:00, requiring coverage 365 days/year.
Requirements:
- C2 and higher level Danish (written & spoken) plus B2 English (written and spoken)
- Excellent problem-solving skills and customer care orientation
- Flexibility to work weekends and holidays
- Right to work and live in Estonia (valid EU paperwork or permit required)
Responsibilities:
- Respond to Danish-speaking customers travel-related queries
- Assist with booking flights, hotels, and additional services
- Provide after-sales support, including changes and refunds
- Manage travel disruptions and communicate alternative solutions
- Maintain accurate records in the system
- Uphold company standards for service excellence
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