Software Engineer, Platform AI

About Glia
Our award-winning technology powers conversations with customers for some of the world's largest enterprises. We believe that combining the human touch with technology is the best way to create amazing customer experiences. When human abilities such as problem-solving, creative thinking and relationship building are enhanced with technology... magical moments happen.

Who We Are
In this role, you will join
Platform AI Group
. Your mission will be to
use innovations in the AI and LLM field to shift Glia's customers efficiency to a new level
.

Our Collaboration Model
While you will enjoy a role with processes optimized for hybrid or remote work, we deeply value in-person connection. For our colleagues based in Estonia, we highly prefer if you would work from the office more often than not.

We also bring our engineering teams with remote members together at least twice a year to collaborate, innovate, and build relationships. You should be able to travel for these company gatherings, which may also include the final stages of the interview process.

Your Recipe for Success (The Ingredients You Bring and Will Perfect)
You are driven, self-motivated, want to take ownership, and get things done well and fast. You are passionate about mastering your craft. You are a life-long learner, curious, and not afraid to ask questions and challenge others as you do yourself. We generally look for the following qualifications:

• Ownership: You have a proven track record taking ownership of the outcomes of your tasks.
• System Design: You have demonstrable experience designing, building, and maintaining reliable, scalable, and highly available systems.
• Quality & Testing: You are committed to code quality and have experience with unit testing, integration testing, and test-driven development.
• AI Proficiency: You leverage AI development tools like Copilot and Gemini in a deliberate and effective way, while also understanding their limitations and maintaining accountability for your work.
• Technical Foundation: You possess a strong understanding of web security principles, RESTful APIs, and microservices architecture.
• Cloud Proficiency: You are familiar with cloud infrastructure, particularly AWS, and have experience running containerized applications.
• CI/CD: You have knowledge of continuous integration, deployment, and delivery practices.
• Experience: Most probably you have at least 3 years of professional software development experience and have excelled in a similar role.

No problem if you miss a few of these qualifications. If you find it interesting to learn them, do still apply.

Our Tech Stack

• Backend: Elixir, Ruby
• Frontend: React, JavaScript, TypeScript
• Infrastructure: AWS, Kubernetes (EKS), Docker, Terraform, Ansible, Istio
• Databases & Persistence: PostgreSQL (RDS), DynamoDB, Redis/Valkey, Apache Druid
• Event Streaming & Messaging: Apache Kafka, RabbitMQ
• AI: Amazon Bedrock, Github CoPilot, Google Gemini
• CI/CD & Build Tools: Jenkins, GitHub Actions, ArgoCD
• Monitoring: DataDog, Sentry

For some teams also:

• Backend: Go, , TypeScript, Python
• Voice Infrastructure: Kamailio, FreeSwitch, Homer
• Cross-platform Desktop: Electron
• MobileSDK: Swift, Java, Kotlin

Ready to Apply?

If you're excited about this role and see yourself making an impact, we want to hear from you. We value passionate people who are curious and hungry for knowledge. What are you waiting for?

• Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

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