Work in Talinn: Customer Service Representative

2 days ago

Tallinn, Harjumaa, Estonia Cross Border Talents Full time €22,800 - €24,000 per year


Cross Border Talents is recruiting a Hebrew-speaking Customer Service Representative to work on-site in Estonia. This is a great opportunity to grow your customer support career in an international environment.

Start Date: 15 December 2025
Location: Estonia (On-Site)
Work Schedule: 40 hrs/week, 8 hrs/day on a rotational shift basis scheduled 09:00 to 22:00, Monday to Sunday. Bank holidays included.

Requirements:

  • C2 and higher level Hebrew (spoken and written), plus B2 English (written and spoken)
  • Availability for flexible schedules, including weekends and holidays
  • Strong multitasking skills and customer focus
  • Right to work and live in Estonia (valid EU paperwork or permit required)

Responsibilities:

  • Provide direct support to Hebrew-speaking customers
  • Resolve technical and service-related issues
  • Process orders, returns, and refunds when required
  • Maintain service quality and meet KPIs
  • Participate in training sessions and team meetings
  • Escalate unresolved issues to higher support tiers


Package Details

Salary: 1800 EUR gross/month + Bonus 100 EUR/month (KPI based)

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