Audio/Video Streaming Software and Quality Engineer

The wider IC3 team builds the Intelligent Conversation and Communications Cloud. IC3 develops Microsoft's first-party real-time conversation products by providing reliable, high-quality audio and video calling, meetings, and chat services that work every time, from anywhere, on any device. Our small IC3 Media Benchmarking team, in turn, helps the wider team by testing the true end-to-end user experience of audio and video quality.

As an
Audio/Video Software Quality Engineer
, you will help us advance the test lab and build new testing harnesses, develop automation code to run tests, collect and process data, and eventually help analyze and summarize the outcomes. This opportunity will allow you to work with both software and hardware, learn about the intricacies of audio and video transmission over networks, and understand how to map quality to user ratings and preferences. As we run many smaller projects, there is a perfect opportunity to involve GitHub Copilot in the mix and practice coding with the full help of AI and agents.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• You will define testing scope and create quality plans for multiple or complex features, estimating work and aligning on requirements.
• You will use data insights to identify gaps, build custom visualizations, and improve test coverage across features.
• You will implement automated and manual testing by leveraging tools, coordinating with feature teams, and supporting issue mitigation.
• You will maintain clear stakeholder communication, influence feature decisions, and refine quality testing best practices.
• You will build and maintain end-to-end benchmarking setups (hardware and software).
• You will develop automation scripts and code for audio/video analysis, and create data pipelines for post-processing.
• You will analyze media quality metrics (audio, video, screen sharing) and apply data analytics tools such as Power BI or Pandas.
• You will leverage AI tools for both developing test automations and analysis, but also leveraging upcoming AI Agents to help team in our work.

Qualifications
Required Qualifications:

• Bachelor's Degree in Computer Science or related technical field
• Technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python.

Preferred Qualifications

• Good base knowledge of audio and/or video domains.

• Experience with Python:

• using Python for scripting or automation

• using Python with Pandas or other data analytics and visualization tools such as PowerBI is a plus

• using Python for audio/video processing scripting

• Knowledge and experience with data analytics and visualizations is a plus.

• Experience with data analytics and creating pass/fail test or presenting measured or collected data.
• Proficiency in analyzing test data, presenting findings, and drawing actionable conclusions.
• Ability to effectively communicate about technical subjects.
• Curiosity and desire to learn.
• Experience with audio, video, and media quality testing or audio/video recording and editing as a hobby.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.