Senior Data Analyst, Ride-Hailing

We are looking for an experienced
Senior Data Analyst
to join our
Operations Analytics
team and help us scale and improve our products across 55 countries.

About Us
With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission

About The Role
Our whole platform lives and breathes on data, and in order to succeed, we are a highly data-driven company. Every step of our development and strategy is accompanied by Data Analysts who identify opportunities, estimate the impact, collaborate on delivery, and measure the effect.

Every Operations Analyst at Bolt is embedded in a particular domain team. We have the following domains - Riders, Drivers, Fleets, Vehicles, Operational Excellence, CS, Trust & Compliance, Operational Risk, and Safety.

We have many open roles in Bolt's growing Operations Analytics team. Once you apply,
you will go through a universal process
that will allow you to learn more about the Operations Analytics function and help us find the best domain team that matches your skills and aspirations

We believe that every decision can and should be accompanied by data - if you feel the same way, you'll fit right in Scroll down to find out what daily adventures you can face as an Operations Analyst at Bolt

Main tasks and responsibilities:

• Proactively work together with other stakeholders to communicate data-based insights. Interpret data, analyse results using statistical techniques, and provide reports to make business recommendations (e.g, cost-benefit, forecasting, impact analysis).
• Work with Domain Managers to prioritise business and information needs. Design and maintain dashboards and automated reporting pipelines to monitor operational KPIs and OKRs. Identify, analyse, and interpret trends or patterns in complex data sets.
• Developing and maintaining dbt models that power clean, well-documented, and scalable data marts.
• Creating modular, testable SQL layers to ensure data quality and reusability across the analytics ecosystem. Partner with Data Engineering and BI to implement data validation and freshness checks across mission-critical datasets.
• Supporting code quality and reusability by contributing to internal analytics tooling and adopting engineering best practices (e.g., Git version control, testing strategies, documentation).
• Working with domain managers to define the data roadmap, prioritize analytics projects, and coordinate initiatives across central and regional teams.

About you:

• You hold a BSc or MSc in Mathematics, Economics, Computer Science, Information Management, or Statistics. An MBA from a top Institute is a big advantage.
• You have 6-8 years of experience in data analytics, with proven expertise in KPI development, data modelling, and dashboard creation.
• You are proficient in Presto, DBT, SQL, Python, and Databricks (ML Frameworks are considered a plus).
• You can prove your ability to lead experimentation: applied statistics, designing and analysing experiments, and providing recommendations.
• You are experienced in automation, scaling tools, and scripting for data processing and workflow optimisation.
• You have excellent communication and stakeholder management skills, with experience working cross-functionally across teams.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don't tick every box, please consider applying

Why you'll love it here:

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.
• Some perks may differ depending on your location and role.