Greece Customer Support Role

2 days ago


Tallinn, Harjumaa, Estonia beBeeCustomer Full time

About Us

We are seeking a Customer Advocate to join our team in Greece, supporting clients for an e-cigarette company. This role involves building strong relationships with users on their journey to quit smoking and switch to alternative tobacco products.

Job Responsibilities:
  • Offer customer support through various channels including voice, email, social media, and video calls.
  • Provide guidance to users on device charging, ordering refills, finding service locations, and troubleshooting issues.
  • Ensure a smooth transition for customers to alternative products by following up with them regularly.
  • Handle inquiries about shipping details and order statuses.
Required Skills and Qualifications:
  • Fluency in Estonian, Russian, and English (spoken & written).
  • Age 21 or older.
  • Strong communication and interpersonal skills.
  • Comfortable working in a fast-paced customer service environment.
  • Able to conduct video calls with customers.
  • Prior experience in customer support is beneficial.
Benefits:
  • Full training provided in English.
  • Option of remote work from Greece.
  • Up to 200€ monthly bonus
  • Supportive and growth-oriented work environment.

We offer relocation assistance to help you settle in Greece, including accommodation and airport pickup.



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