
Relocation to Portugal: Finnish Language Customer Support Position
7 days ago
Location: Remote in Continental Portugal
Contract: Full-time (12-month with renewal)
Start dates: July 14, July 21, July 28
Join a household name in global technology a company known for its cutting-edge devices, design excellence, and a seamless online shopping experience. Your mission: support their customers with empathy and efficiency.
Your Responsibilities:
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Support Finnish-speaking customers with order-related issues (tracking, returns, payments).
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Communicate clearly and professionally across channels (phone, email, chat).
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Handle sensitive data responsibly and securely.
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Escalate complex cases using internal tools and procedures.
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Monitor and improve your own KPIs.
You have:
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Native-level Finnish and strong English (C1).
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Ability to stay calm under pressure and problem-solve efficiently.
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Previous experience in customer support is a plus.
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Flexibility to work rotating shifts, including weekends and holidays.
- Already located in Portugal OR willing to relocate for this opportunity (relocation help and housing allowance is offered by the hiring company)
Whats in it for you:
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Attractive monthly salary
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Holiday and Christmas bonuses split over 12 months.
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Meal allowance card and private health insurance.
- Extra payment for working late hours, public holidays and night shifts
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Fully remote work with equipment provided.
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Paid training (15-20 business days).
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Optional housing in a company apartment (for the candidates moving from abroad).
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