Senior Client Relationship Manager

4 days ago

Tallinn, Harjumaa, Estonia Wallester Full time €40,000 - €80,000 per year

About the role

As a Senior CRM Manager at Wallester, you will be responsible for managing and growing relationships with the most strategic and high-value clients in our Wallester Business portfolio. This role requires a deep understanding of client needs, strong commercial insight, and the ability to operate as a trusted advisor and growth partner.

You will take full ownership of complex accounts, lead high-impact initiatives, and proactively drive long-term value for both the client and Wallester. The position combines strategic portfolio management, commercial development, and cross-functional coordination to ensure exceptional service and sustainable growth.

Responsibilities

  • Ensure the timely and successful delivery of solutions that meet client needs and business objectives
  • Build and maintain strong, long-term relationships with business clients and partners
  • Serve as the primary point of contact for all matters related to client account management
  • Proaсtively manage and expand the client portfolio through strategic engagement and relationship development
  • Conduct regular outreach to existing clients to ensure retention, satisfaction, and identify upsell opportunities
  • Analyze client activity and identify areas for improvement, optimization, or potential growth
  • Handle complex client requests and manage issue escalations or delegations effectively
  • Collaborate closely with internal departments to deliver a seamless and efficient client experience
  • Prepare and maintain weekly, monthly, and quarterly reports for internal stakeholders
  • Operate independently, managing tasks and priorities in a fast-paced, client-centric environment

Requirements

  • A bachelor's degree or higher in Business/Economics/Sociology/Law, or a related field
  • A minimum of 3 years of successful experience in client account or relationship management
  • High emotional intelligence and excellent interpersonal skills
  • Proven ability to communicate effectively with large international corporations
  • Strong independent thinking and self-starter mentality
  • Exceptional communication skills, both written and verbal
  • Ability to communicate across all organizational levels, from technical personnel to senior management
  • Formal presentation and negotiation skills
  • Excellent organizational skills and attention to detail
  • Strong decision-making and problem-solving abilities
  • Fluency in English (both written and spoken) is mandatory; additional languages are a plus

Company offers:

  • Competitive salary
  • Career opportunities
  • Medical Insurance upon the completion of the probationary period
  • Supportive and caring Leadership
  • A modern office in the center of Tallinn
  • A chance to work as part of a highly motivated and talented team
  • Referral program
  • Stebby
  • Team building and Company Events
  • Free parking

  • Senior Client Relationship Manager, Business

    4 days ago

    Tallinn, Harjumaa, Estonia Wallester Full time €80,000 - €120,000 per year

    About us Wallester is a cutting-edge financial technology company that specializes in providing innovative solutions for businesses seeking to modernize their payment systems. By offering white-label card issuance platforms, seamless integration with existing infrastructure, and comprehensive support for both digital and physical cards, Wallester empowers...

  • Senior Client Relationship Manager, White-Label

    4 days ago

    Tallinn, Harjumaa, Estonia Wallester Full time €40,000 - €80,000 per year

    About UsWallester is a cutting-edge financial technology company that specializes in providing innovative solutions for businesses seeking to modernize their payment systems. By offering white-label card issuance platforms, seamless integration with existing infrastructure, and comprehensive support for both digital and physical cards, Wallester empowers...

  • Client Success Manager

    4 days ago

    Tallinn, Harjumaa, Estonia PRNEWS Full time €40,000 - €60,000 per year

    About UsPRNEWS.IO is a global content marketing platform that connects brands with media outlets around the world. Headquartered in Northern Europe, we empower international brands to gain media exposure while helping news publishers monetize their content. Our clients are located all over the world, including Europe, the US, and Asia, with a growing...

  • Client Support in Greece

    3 days ago

    Tallinn, Harjumaa, Estonia Velenosi&Meredith Full time €20,000 - €25,000 per year

    About the Role: We are looking for a Client Support Advisor to join our team in Piraeus, Greece, supporting customers for a leading e-cigarette company. This is a relationship-building role, where you will assist users on their journey to quit smoking and switch to alternative tobacco products. Key Responsibilities:Provide customer support via voice, email,...

  • Business Development Senior Manager, Border Management

    4 days ago

    Tallinn, Harjumaa, Estonia SITA Full time €60,000 - €90,000 per year

    WELCOME TOSITAWe're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry.You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs...

  • Sales Manager

    4 days ago

    Tallinn, Harjumaa, Estonia Saga Houses Full time €104,000 - €130,878 per year

    Company DescriptionSaga Houses, based in Estonia, specializes in producing modular houses designed for the hospitality industry. We offer efficient solutions for hotel operators and landowners to start or diversify their retreat hospitality business.Role DescriptionThis is a full-time hybrid role for a Sales Manager based in Tallinn, Estonia, with some work...

  • Sales & Partnership Manager

    4 days ago

    Tallinn, Harjumaa, Estonia Mango Insurance Full time €60,000 - €80,000 per year

    Sales & Partnerships ManagerMango Insurance is a leader in providing innovative insurance solutions, specializing in extended car warranty and GAP insurance products for the automotive industry in the Baltics. We pride ourselves on empowering our partners with comprehensive, flexible insurance offerings that meet customer needs and foster business growth.We...

  • Business Development Manager

    4 days ago

    Tallinn, Harjumaa, Estonia Colemont Insurance Brokers, Lithuania Full time €40,000 - €60,000 per year

    Company DescriptionColemont Insurance Brokers has been a significant player in the Baltics insurance market since 1998. We cooperate with all non-life insurance companies in Lithuania, providing services to both corporate and private sectors. Our innovative insurance solutions provide our clients with competitive advantages, and we are the leading broker's...

  • Account Manager

    4 days ago

    Tallinn, Harjumaa, Estonia S Full time €30,000 - €60,000 per year

    Account ManagerLocation:Remote-friendly.Start Date:As soon as possible About UsAtS.Lab, we're on a mission to replace plastic with sustainable packaging made from agricultural waste & mycelium. We've developed a unique biodegradable material, opened our own production line in Spain and are now scaling across Europe. We're looking for anAccount Managerto...

  • Sales Manager

    4 days ago

    Tallinn, Harjumaa, Estonia Raison Full time €60,000 - €80,000 per year

    TasksAttracting HNWI clients, selling investment products and advisory services across all asset classes, with a focus on private equity (pre-IPO), fixed income, and structured products;Designing customized investment solutions and advising HNWI clients;Conducting regular reviews of client portfolios to ensure, among other things, that the actual level of...