Danish-speaking Customer Support Specialist

2 days ago

Tallinn, Harjumaa, Estonia Worldwiders Full time €2,500 - €4,000 per year

Job Description

Are You Ready to Take Your Career to the Next Level?
Our client is looking for a motivated and dynamic Customer Support Specialist to join their team

About the Role:

As a Customer Support Specialist, you will be the voice of the company, delivering excellent service to customers via phone and email. You'll assist customers with bookings, rebookings, and cancellations for flights, train travel, and hotel stays. Your goal is to ensure every customer has a smooth and stress-free travel experience.

Key Responsibilities:

  • Deliver outstanding customer service via phone and email.
  • Assist with new bookings, rebookings, and cancellations for flight, train, and hotel services.
  • Provide personalized solutions that meet customers' needs.
  • Handle customer data efficiently and accurately.

Requirements:

  • Fluency in Danish (C1 or C2 level) and good English skills (B2 level).
  • A customer-oriented approach with strong problem-solving abilities.
  • Flexibility and adaptability in various situations.
  • A clean criminal record is required.

What Our Client Offers:

  • Competitive salary
  • Bonus opportunity: Up to €250 gross.
  • Additional health insurance
  • Expenses subsidy (phone, internet, partking, sports, etc.) of 60 EUR/net per month
  • Flexible work: Work remotely from anywhere in Estonia
  • A supportive and enjoyable work environment.
  • Work Hours: 8-hour shifts, Monday through Sunday, from 9:00 am to 8:00 pm

Sounds like the perfect opportunity for you? Then we're excited to receive your application 

Nordic Jobs Worldwide

Nordic Jobs Worldwide is a leading recruitment company focusing on connecting Nordic –speaking talents with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs. 

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