Latvian Technical Support Specialist

5 hours ago

Tallinn, Harjumaa, Estonia LHV Full time €45,000 - €55,000 per year

Join us
Latvian Technical Support Specialist
Build the future of digital payments with us.
At
LHV Paytech
, we're building the rails for the next generation of payments — faster, smarter, and frictionless. From instant transactions to seamless merchant experiences, our platform moves money at startup speed.

We're looking for a
Technical Support Specialist (Latvian-speaking)
who enjoys helping people, solving problems, and making sure customers always feel supported. If you're eager to grow in FinTech and want to work in a team that moves fast, let's talk.

Your Key Responsibilities

  • Providing fast and professional customer service in English and Latvian via phone and email
  • Solving technical issues and find solutions to customer problems
  • Managing customer e-mail accounts and respond to inquiries clearly and efficiently
  • Setting up customer accounts and ensure smooth onboarding
  • Handling complaints in a polite, friendly manner — always keeping customer satisfaction in focus
  • Sharing product information and specifications in an easy-to-understand way
  • Finding solutions to problems, or forward issues to the right team when needed
  • Staying up to date with product updates and changes

Requirements

  • Fluency in Latvian, with good skills in English
  • Strong communication and problem-solving skills
  • Ability to stay calm, polite, and professional in any situation
  • A detail-oriented, proactive approach and eagerness to learn
  • Previous experience in customer service or technical support is an advantage

What We Offer

  • A product-driven environment where your work has a real impact
  • Freedom to learn, grow, and develop through internal and external training
  • A motivated, collaborative team where knowledge is shared openly
  • A chance to shape the future of payments alongside top FinTech specialists

And yes, the team is genuinely awesome (but we'll let you decide that for yourself).

There's more to our offerings than meets the eye, and you'll uncover additional perks once you've made the decision to apply.

START DATE
As soon as possible

JOB LOCATION
Tallinn or Tartu

CONTACT

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