
TechOps Support for Hub88
4 days ago
Our
Hub88 TechOps
team is growing, and we are looking for a TechOps Support to join us on our journey
Your day-to-day
- Coordinate, configure, onboard and support internal and external clients integrated to our platforms;
- Cooperate with other TechOps teams, Supplier operations team, the Product development teams, Commercial team and Management;
- Respond to and resolve external and internal queries and incidents in a timely manner including "on-call" support out of business hours on a rotating roster;
- Investigate, log and resolve identified issues and perform routine follow ups of escalated issues until resolution;
- Report and escalate any potential fraud or security issues.
Your background and mindset
- 1-3 years of experience as technical support, application engineer or similar technical position;
- Pragmatic approach to problem solving;
- Attention to detail and precision;
- A team player and strong communicator, with excellent interpersonal skills;
- Proactive, adaptive with a customer-focused mindset;
- Exceptional verbal and written communication skills in English;
- Confidence with Excel/Google Sheets is a plus;
- Experience in igaming is a plus.
Please note, we don't offer relocation support for this position
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