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Product Manager, User Insights
2 weeks ago
You will join a cross-functional team that blends first-party user insights with a privacy-first marketing experience. Your mission is to build an internal platform for email templates, in-app surveys, consent collection, and language policy that lets teams communicate better and faster while respecting user trust and local regulations. You will partner with Martech, Lifecycle Marketing, Comms, Legal, and Privacy, and align the platform with the needs of all Bolt verticals. You will reduce manual effort, give Bolt full control of content and consent, and make every send auditable. This is a high-leverage role at the heart of how Bolt talks to its users and manages their data.
Your daily adventures will include:
- Find opportunities to improve communications using first-party insights, while protecting user trust.
- Define the strategy and roadmap for CMS, templates, in-app surveys, consent and preferences, localization, and content analytics.
- Turn surveys into a superpower with a lightweight SDK that adapts to user context, dedupes across accounts and services, and respects frequency caps.
- Evolve email and in-app templates with reusable components, locale fallbacks, city-aware dynamic blocks, and accessibility checks.
- Operationalize GDPR and related regulations for all users with clear transparency surfaces, consent management, and reliable subject rights flows including access/export, correction, and deletion.
- Run experiments with analytics to improve time to publish, survey completion, localization coverage, and consent rates.
- Collaborate with engineering, design systems, Martech, LCM, PR, Legal, Privacy, and Comms from concept to launch.
What we expect:
- Experience in product management or platform development, with a strong background in content management systems, surveys, or user-facing communication tools.
- Understanding of GDPR, privacy-first design, and consent management best practices.
- Proven ability to define product strategies, roadmaps, and requirements in collaboration with cross-functional stakeholders.
- Strong technical literacy and ability to partner closely with engineering and design teams on complex platform solutions.
- Excellent communication skills and stakeholder management experience across multiple business units.
Why you'll love it here:
- Play a direct role in shaping how Bolt communicates with and respects its users globally.
- Impact millions of customers and partners in 500+ cities across 45 countries.
- Work in fast-moving autonomous teams with some of the smartest people in the world.
- Accelerate your professional growth with unique career opportunities.
- Get a rewarding salary, stock option package, and flexibility to do your best work.
- Some perks may differ depending on your location.
