
Head of Design
2 weeks ago
The Role
The role location is Tallinn, Estonia.
The Ideal Candidate:
- Has a strong creative vision paired with a practical execution mindset
- Is both a strategic thinker and hands-on leader with experience guiding brand evolution
- Is innovative and a leader in using generative AI to optimize creative and campaigns
- Loves building and leading teams, and is energized by mentoring emerging creative talent
- Understands how to balance creative excellence with business outcomes
- Thrives in a fast-paced, iterative B2B SaaS environment
- Can translate complex ideas into simple, compelling visual narratives
- Builds bridges across teams and geographies to align brand vision globally
- Drive Glia's brand and marketing design vision, ensuring our visual identity continues to evolve in a way that reflects our leadership in the contact center AI space
- Develop design strategies informed by market trends, customer feedback, and business goals
- Build strong cross-functional partnerships with executive team, engineering, content, product marketing, growth marketing, and sales
- Analyze competitors and industry design trends to keep Glia's brand fresh, distinctive, and relevant
- Evaluate the effectiveness of design initiatives and conduct A/B testing to optimize performance
- Align design output with measurable business objectives and KPIs
- Streamline processes, identify automation and AI opportunities, and assess training needs
- Identify and implement frameworks to ensure design operational efficiency and quality
- Manage tools and infrastructure (design systems, asset libraries, documentation platforms) to ensure scalability
- Guide, direct, and empower a marketing design team while inspiring a common design vision and creating an internal design culture
- Attract, grow, and retain top creative talent
- Put design skills to work alongside the team on high-level, big-ticket creative projects
- 7+ years of brand or creative leadership experience
- Experience in a high-growth B2B SaaS company
- Proven ability to lead and scale a high-performing design team
- Expertise in visual storytelling, brand development, and marketing design strategy
- Demonstrated success creating cross-functional alignment across global teams
- Fluency in modern design tools (Figma, Adobe Creative Suite) and familiarity with motion and web design
- Proficiency with Webflow
- Expertise in setting up AI tools and self-serve templates
- Experience in SEO
- Deep familiarity with project management platforms like Asana
- Strong data-informed mindset; comfortable using performance data to influence creative strategy
- Fluency in English required (Estonian or another European language is a plus)
- A growth mindset, natural curiosity, and a collaborative spirit
- Competitive salary and stock options
- Visa and relocation support
- Professional development support (trainings, courses, conferences, books, etc)
- Access to all the latest tools and equipment you'll need
- Sports compensation, reimbursement for therapy, counseling sessions
- Team events: annual employee awards, internal hackathons, and a dozen cool events from cooking to the Glia olympic games :)
- Diversity: 25 countries represented
- Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
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