Customer Relationship Manager and Sales Specialist

2 weeks ago


Tartu, Tartu, Estonia Juunika Koolitus Full time €30,000 - €40,000 per year

Company Description

Juunika Koolitus OÜ is an adult education training institution with a primary focus on offering comprehensive training programs. Established in Tartu in 1997, we now organize training courses across Estonia. Our goal is to engage in meaningful dialogue with our clients during the planning phase to identify mutual needs and ensure satisfaction. As a trusted development partner, we strive to understand and accommodate unique client requirements while providing reliable training solutions.

Role Description

This is a full-time on-site role(with possibility of remote work when initial training is completed) for a Customer Relationship Manager and Sales Specialist located in Tartu. The individual in this role will be responsible for managing customer relationships, developing sales strategies, identifying and evaluating client needs, and ensuring client satisfaction. Daily tasks include conducting client calls, negotiating quote terms, coordinating with our projects team to tailor programs, and following up on client inquiries and feedback.

Qualifications

  • Customer Relationship Management skills
  • Sales and Negotiation skills
  • Ability to identify and evaluate client needs
  • Excellent written and verbal communication skills in Estonian.
  • Knowledge of English and/or Russian is a plus
  • Proficiency in MS Office and CRM software.
  • Experience with Slack and TMS software is a plus.
  • Experience in the training or education sector is a plus
  • At least a high school education and the ambition to succeed

Salary & Benefits:

  • Competitive base salary € gross per month)
  • Performance-based bonuses
  • Sports benefits

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