Platform Operations Engineer

Starship Technologies is revolutionizing deliveries with autonomous robots. These robots are designed to deliver food, groceries, and packages across college campuses and neighborhoods in minutes. Starship has now completed millions of autonomous deliveries to date, traveled millions of miles, and is currently doing more than 140k road crossings each day. Our contribution to society includes reducing congestion, and pollution, providing zero-emissions deliveries, increasing the quality of life for residents, empowering seniors and disabled people, and enabling affordable delivery for local businesses.

Your new adventure:
As a Platform Operations Engineer, you will join our global Internal IT team and play an essential part in our mission to provide the world with affordable and environment-friendly deliveries. Every day, our robots are completing thousands of autonomous deliveries in the US, UK and Europe, and we're hitting records on an almost weekly basis.

This role is a direct step toward proactive Platform Engineering moving us beyond daily operational IT into true system ownership and security optimization. Your primary responsibility will be serving as the resident expert for the security and optimization of our core collaboration and productivity platforms. Your focus will be on eliminating manual work through automation and enforcing a strong security posture.

Your main responsibilities are:

• Core Platform Administration: Lead the management of Okta (IAM, SSO, MFA, provisioning) ; administration, security management and automations in Google Workspace, Atlassian (Jira/Confluence workflows), Slack etc.
• Automation Engineering: Utilize scripting (e.g. Python, PowerShell, Google Apps Script) to automate administrative tasks, eliminate manual work, and build reliable integrations between internal applications.
• Security & Governance: Implement access lifecycle management, and regularly review and improve information security in internal tools. Contribute to various regular security assessment reviews.
• Tier 2 Escalation: Act as the final technical expert for platform-related issues, providing advanced troubleshooting beyond standard support channels.
• Documentation: Create and maintain high-quality documentation for configurations, procedures, and governance.

What's in it for you?

• You will collaborate with people with a strong inner burning and motivation. We are self-aware and seek feedback and improvement. We take pride in our ability to make the most of limited resources to solve problems no one has ever encountered before.
• We are a fast-growing startup, with great opportunities to grow within the company. Your contribution will matter. There are lots of ways you can make a difference and personally feel the impact.
• You'll have endless opportunities to learn from our inspirational, talented team members across the globe.

What we hope you'll bring to the table:

• Hands-on experience in cloud application or systems administration within a fast-growing business environment.
• Expertise in the administration and architecture of at least one of the following: Okta, Atlassian (Jira/Confluence), Google Workspace, or Slack. Since you will be the lead admin for all core platforms, demonstrable experience across a combination of these systems is a significant advantage.
• Strong practical understanding of Identity and Access Management (IAM) principles and security controls (MFA, DLP).
• Experience in scripting for automation (e.g., Python, PowerShell) to manage systems and integrations is a strong advantage.
• Excellent verbal and written English skills are required to clearly communicate complex technical requirements to non-technical stakeholders.
• A strong collaborator eager to work cross-functionally and contribute to shared team goals.

Want to learn more about our robots and our people? Get in touch and let's have a chat Also, have a sneak peek to our blog and discover more about us