Information Technology Services Specialist

7 days ago


Tallinn Metropolitan Area, Estonia Digital Services EMEA Full time €40,000 - €60,000 per year

Company Description

Digital Services is a leading company providing IT services for global organizations. Founded in 2010 as an office equipment producer and regional IT services supplier, it has since restructured to meet client demands and highlight its key areas of expertise. Despite the wide geographical coverage, we prioritize an individual approach to each client and offer top-tier training and support for our IT engineers. In areas where opening branches is not viable, we collaborate with local operators to provide the best rates and support our partners' growth. Our mission is to deliver exceptional IT services and project management while training engineers to the highest standards.

Role Description

The job contract assumes you will be working for Cyprus Legal entity as FIE, paying your own taxes.

This is a contract role for an Information Technology Services Specialist, located on-site in the Tallinn Metropolitan Area. The specialist will be responsible for providing technical support, managing IT services, troubleshooting technical issues, and delivering exceptional customer service. Day-to-day tasks include responding to technical inquiries, resolving IT incidents, assisting users with technology-related needs, ensuring service quality, and maintaining IT infrastructure.

Qualifications

  • Technical Support and Troubleshooting skills
  • Information Technology and IT Service Management expertise
  • Customer Service proficiency
  • Excellent problem-solving and analytical skills
  • Strong communication and interpersonal skills
  • Ability to work on-site in the Tallinn Metropolitan Area
  • Relevant certifications in IT support and service management are a plus
  • Bachelor's degree in Information Technology, Computer Science, or related field


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