Intern for Service Continuity Management

1 week ago

Tallinn, Harjumaa, Estonia Luminor Group Full time €850 per year

Join our team as an Intern for Service Continuity Management

Yes, you can That's our attitude towards our work, ambitions, ideas, and relationships. We at Luminor believe that anyone has the potential to achieve big things and encourage everyone to achieve them, professionally and personally.

Whoever you are and whatever your role is, with Luminor, you will get a once-in-a-lifetime opportunity to build a local banking champion.

What You Will Do:

  • Assist Process Manager and Process Owner for Service Continuity Management Proces
  • Contribute to team and company performance through effective collaboration and acting with energy, enthusiasm and commitment
  • Take responsibility for professional self-development and contribute to both personal and team performance improvement by constructive feedback and relevant suggestions
  • Substitute your team members when necessary
  • Perform other tasks relevant to the role given by direct manager and/or functional manager
  • Assist in executing business impact analysis and defining IT service recovery priorities. Help manage IT service and application priority order lists
  • Support training and awareness programs for staff.
  • Assist in calculating and reporting IT service continuity KPIs, KRIs, and other metrics.
  • Act as a point of contact for IT service continuity and crisis management inquiries.
  • Contribute to team and company performance through effective collaboration and acting

What We Expect:

  • a
  • General understanding of IT Service delivery
  • Analytical skills
  • Strong analytical skills
  • Service and detail oriented, accurate, with ability to prioritize.
  • Willingness to learn and grow professionally.
  • Fluent English is required in spoken and written communication due to working on the Pan-Baltic level

What We Offer:

  • a
  • 6 month duration.
  • International teams. Teams that go outside Pan-Baltic boarders where people
  • Pan-Baltic projects exposure. Opportunity to work on a variety of real-life projects managed daily by our people
  • Educational & Leadership sessions during the programme. Access to resources & workshops that help to be productive at work and in life, while also being educational
  • Prolong your stay. Possibility to prolong the contract after the internship if that is available.
  • Professional growth. Internal and external training programs, workshops, conferences, online training etc.
  • Gross salary. 850 EUR

The application deadline is the 30th of the June. We are looking for a candidate primarily already located within the Baltics. Please apply with your CV in English and PDF format

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