Employee Experience Specialist

The Employee Experience Senior Specialist is the program owner for Bolt's global onboarding experience. This role is responsible for leading the design, automation, and continuous improvement of onboarding at scale - ensuring that every new hire quickly becomes a productive, engaged, and connected member of Bolt. In addition to onboarding, this role will contribute to cross-team Talent Management initiatives such as performance management, diversity & inclusion, and leadership development, helping to shape a world-class People Experience. The Senior Specialist also facilitates live onboarding sessions, building strong connections with new hires while reinforcing Bolt's culture and operating principles.

Your daily adventures will include:

• Design, standardise, and automate the global onboarding journey, ensuring consistency across markets while allowing for local flexibility.
• Leverage AI automations and existing platforms (e.g., LMS, Enboarder, Lattice, Docebo, Slack, Make) to streamline onboarding workflows and communications.
• Facilitate live onboarding sessions and events to engage new hires and bring Bolt's culture to life.
• Regularly review and iterate onboarding processes based on feedback, data, and employee experience trends.
• Host and facilitate live onboarding sessions and events to connect new hires to Bolt's culture, operating principles, and networks.
• Act as a culture ambassador, ensuring that onboarding reinforces Bolt's high-performance and people-first environment.
• Act as the central decision-maker and facilitator for onboarding, aligning HR, IT, managers, and business leaders to deliver a consistent experience across markets.
• Influence senior stakeholders and ensure strong cross-functional collaboration.
• Provide clear frameworks and guidance for managers on their role in onboarding and early talent engagement.
• Collect and analyse onboarding effectiveness data (e.g., time to productivity, retention, engagement, and early attrition).
• Use insights to recommend improvements and demonstrate the ROI of onboarding initiatives.
• Partner with analytics teams to link onboarding success to broader talent and business metrics.
• Contribute to performance management, leadership development, and D&I programs, ensuring onboarding integrates seamlessly with the full employee lifecycle.
• Partner with the broader Talent Management team to deliver programs that build capability and engagement across the organisation.
• Drive adoption of new onboarding tools, processes, and technologies.
• Ensure onboarding reinforces Bolt's mission, operating principles, and high-performance culture.
• Act as a change champion for new global People initiatives.

We are looking for:

• 3+ years' experience in Employee Experience, Learning & Development, Talent Management, or a related field, with proven ownership of large-scale onboarding or employee lifecycle programs.
• Demonstrated success in program management: designing, scaling, and iterating global processes.
• Strong stakeholder management and influencing skills, with the ability to navigate complex organisations and align senior leaders.
• Expertise in HR technology, LMS platforms, and workflow automation, with experience applying AI-driven solutions in employee experience programs, is a strong advantage.
• Skilled facilitator and presenter, with credibility and presence to engage diverse groups of employees and leaders.
• Analytical mindset with the ability to translate data into insights and program improvements.
• High sense of ownership, accountability, and independence — comfortable making program-level decisions and driving initiatives forward.
• Passion for employee experience, culture, and continuous improvement in a fast-paced, international environment.

Why you'll love it here:

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 500+ cities across 45 countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode.
• Take care of your physical and mental health with our wellness perks.
• Some perks may differ depending on your location.