Information Technology Services Specialist

4 days ago


Tallinn Metropolitan Area, Estonia Digital Services EMEA Full time €35,000 - €55,000 per year

Company Description

Digital Services is a leading provider of IT services for global organizations, originally established in 2010 as a producer of office equipment and a regional IT services supplier. The company has adapted to client demand, focusing on key areas of expertise while maintaining an individual approach to each client. Digital Services collaborates with local operators in regions without branches to secure the best rates for clients and support partner expansion. The mission is to deliver exceptional IT services and Project Management, train engineers to the highest standards, and foster the growth of partner companies in Europe and the CIS.

Role Description

This is a contract role for an Information Technology Services Specialist. The role is
FULL DAY
ON SITE and located in Tallinn, Estonia. The Information Technology Services Specialist will be responsible for providing technical support, IT service management, and troubleshooting for clients. Day-to-day tasks include addressing IT issues, managing service requests, and ensuring high levels of customer service.

Qualifications

  • Technical Support and Troubleshooting skills
  • Information Technology and IT Service Management knowledge
  • Strong Customer Service skills
  • Excellent written and verbal communication skills
  • Ability to work both independently and as part of a team
  • Experience in a hybrid work environment is a plus
  • Bachelor's degree in Information Technology, Computer Science, or related field


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