Outbound Manager

1 week ago

Tallinn, Harjumaa, Estonia Omniva Full time €90,000 - €120,000 per year

As Outbound Product Manager, you will own and drive the development, scaling, and profitability of Omniva's international outbound logistics products.You will act as the entrepreneur of your product line, combining strategic vision with hands-on execution to expand Omniva's global reach, strengthen customer experience, and build margin-positive, scalable solutions.
Key responsibilities:

  • own the outbound product portfolio: define, develop, and optimize international delivery products (returns, DDP, customs clearance, same-day/express, etc.)
  • customer-first approach: simplify onboarding, improve partner SLAs, and ensure outstanding product experience across channels
  • P&L ownership: ensure profitability and scalability of outbound products, contributing directly to Omniva's equity story and privatization readiness
  • cross-functional leadership: work closely with tech, operations, and commercial teams to deliver innovation and efficiency

What We're Looking For:

  • proven track record in product management, international logistics, or e-commerce
  • experience in cross-border delivery, customs solutions, or last-mile logistics is a strong advantage
  • strong analytical and commercial mindset—capable of balancing customer needs, operational feasibility, and profitability
  • excellent communication and negotiation skills for partner and stakeholder management
  • entrepreneurial, ownership-driven mindset with a passion for building scalable solutions
  • ability to thrive in a fast-paced, competitive, and international environment
  • fluency in English required; proficiency in Estonian, Latvian, Lithuanian is a plus

Why join Omniva?

  • be at the forefront of transforming a national postal operator into a global logistics challenger
  • drive high-impact international growth projects that shape Omniva's future
  • work in a culture of ownership, candor, and innovation, where outcomes matter more than outputs
  • competitive compensation and benefits, plus career growth opportunities across Baltics and new markets
  • join a team that values sustainability, customer experience, and innovation as much as financial performance
  • modern and cozy office in Pallasti 28, Tallinn

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