Customer Service Representative

2 weeks ago

Tallinn, Harjumaa, Estonia Hilti Baltics Full time €45,000 - €60,000 per year

WHAT'S THE ROLE?
We're looking for Customer Service Representative who will start career in Hilti team. Working time weekdays only).

This is no ordinary team. Our people come from all different backgrounds with a dedication to high performance, consistent results and exceptional customer service.

WHO IS HILTI?
At Hilti, we are a passionate global team committed to making construction better. As a trusted partner for productivity, safety, and sustainability, we provide our customers innovative solutions that impact the buildings, roads, and infrastructure people rely on every day.

Hilti is where individuals grow lasting careers by exploring possibilities, maximizing their potential, owning their development, and making a real difference every day.

WHAT DOES THE ROLE INVOLVE?
The role involves achieving profitable sales by providing customer service and technical expertise to meet customer needs and support company objectives and growth. You'll offer product and application information via phone and email, while actively promoting sales in collaboration with other sales channels.

We are proud to receive the Great Place to Work 2024 award as one of the best international workplaces in the world.

WHAT DO WE OFFER?
We will provide everything needed for your success, including ongoing training and significant responsibility from day one. In exchange for strong performance and consistent results, you'll have opportunities to expand your role and potentially move within the company. You'll work in a positive, supportive team environment. Salary: EUR gross, with quarterly bonuses and a 3-level benefit package.

WHAT YOU NEED IS:

  • Commitment to accuracy and accountability;
  • Dedication to customer satisfaction;
  • Fluent in Estonian, with good English and Russian language skills;
  • Customer support experience preferred;
  • Proactive mindset and team-oriented attitude.

WHY SHOULD YOU APPLY?
We have an excellent mix of people, which we believe makes for a more vibrant, more innovative and more productive team. So if You have never worked in sales or construction, that`s fine with us. Success at Hilti is down to teamwork and ability, no matter what your background is.

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