Customer Service Specialist, Hebrew Speaker

4 days ago

Tallinn, Harjumaa, Estonia BrightPathcompany Full time €40,000 - €60,000 per year

Location:
Estonia (Tallinn)

Start Date:
15th of December, 2025

Employment Type:
Full-time

About the Role:
We're partnering with a leading global support provider seeking fluent Hebrew speakers to join their high-performance team. You'll be delivering exceptional customer service to users across digital platforms resolving issues, building trust, and enhancing the customer journey in Hebrew and English.

Key Responsibilities:

  • Handle inbound and outbound inquiries (voice, chat, email) from Hebrew-speaking customers
  • Resolve account, product, service and technical-adjacent issues with speed and accuracy
  • Provide clear, empathetic communication and maintain strong customer relationships
  • Document interactions and follow through to closure, escalating where required
  • Contribute ideas for process improvements and be part of a continuously evolving support environment

Requirements:

  • Native or near-native proficiency in Hebrew
  • Strong command of English (written and spoken)
  • Excellent communication and problem-solving skills; customer-centered mindset
  • Previous experience in customer support, help-desk or related roles is advantageous, but not necessary

What You'll Gain:

  • The best-in-market opportunity for Hebrew-speaking customer service professionals
  • Work in a dynamic, international team with strong career progression
  • Training, support and development pathways from day one
  • Recognition and reward for your performance

How to Apply:
Ready to elevate your career? Send your CV to

or apply directly through our platform. We'll review your application and arrange a call to discuss next steps, role fit and benefits.

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