Customer Service Advisor

2 weeks ago

Tallinn, Harjumaa, Estonia Oceanic View Solutions Full time €35,000 - €45,000 per year

Are you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments where every interaction counts? Were looking for a
Customer Service Advisor
to join our dynamic team and be the voice of our brand to boutiques and shops across Europe.

What You´ll Do:

  • Handle incoming calls from boutiques and shops, providing prompt solutions to customer inquiries.
  • Log call details in our management systems and ensure responses meet SLA requirements.
  • Maintain expert knowledge of our products and applications to provide accurate guidance.
  • Ensure all contractual service level agreements are consistently met.

What We´re Looking For:

  • Is proficient or bilingual in Hebrew and has an advanced level of English.
  • Puts the customer first and has exceptional customer-care skills.
  • Can effectively qualify customer needs to provide comprehensive support.

Whats In It for You:
We value our employees and offer benefits to support your lifestyle and growth:

  • Full-time 40 hours/week permanent contract with a rotating schedule
  • Competitive salary: euros gross/month + bonus.
  • Fully Remote based in Estonia.
  • Comprehensive training on the company and project youll be working on.
  • Career development programs and specialized courses to help you grow professionally.

Ready to make an impact?
Join our team and turn every customer interaction into a moment of delight

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