Solutions Specialist

2 weeks ago

Tallinn, Harjumaa, Estonia Wallester Full time €40,000 - €60,000 per year

About Us
Wallester is a cutting-edge financial technology company that specializes in providing innovative solutions for businesses seeking to modernize their payment systems. By offering white-label card issuance platforms, seamless integration with existing infrastructure, and comprehensive support for both digital and physical cards, Wallester empowers companies to enhance their financial services and customer experience. Recognized as a leader in the FinTech space, Wallester has earned a reputation for its state-of-the-art technology, security, and scalability. Whether you are a startup or an established enterprise, Wallester delivers flexible, reliable solutions tailored to meet the evolving needs of the digital economy.

Responsibilities

  • Configure and maintain workflow and automation tools (e.g., ClickUp, Slack bots, low-code platforms).
  • Support the implementation of target process models designed by architects.
  • Prepare and maintain internal documentation: SOPs, user guides, checklists.
  • Update process documentation based on defined triggers (new release, new policy).
  • Collect missing information from relevant departments and ensure completeness.
  • Test low-code automations, templates, and scripts; perform first-level troubleshooting.
  • Provide operational support in AI/automation initiatives (test outputs, prepare input data, report issues).
  • Act as a communication bridge: ping stakeholders, request missing info, follow up on deadlines.
  • Log operational activities and updates in workflow systems for transparency.

Requirements

  • Experience with workflow/project management systems (ClickUp, Jira, or similar).
  • Basic technical skills in low-code automation, integrations, or scripting.
  • Strong organisational skills and attention to detail.
  • Ability to produce clear documentation (SOP, guides, process diagrams).
  • Good communication skills; proactive in chasing information and aligning stakeholders.
  • Interest in AI/automation projects and willingness to grow technical skills.

We offer

  • Competitive salary
  • Career opportunities
  • Medical Insurance upon the completion of the probationary period
  • Supportive and caring Leadership
  • A modern office in the center of Tallinn
  • A chance to work as part of a highly motivated and talented team
  • Referral program
  • Stebby
  • Team building and Company Events
  • Free parking

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