Student Customer Service

2 days ago

Estonia Coppin State University Full time €10,000 - €20,000 per year
Job Description
Job Summary: This position provides support for the PEC and is responsible for facility and/or front desk operations, maintenance, clerical, and program support to ensure the highest level of customer service in accordance with program policy and standard operating procedures. You will provide oversight and administration of recreation, fitness and wellness, programs, classes, events, activities, amenities for all ages and performs related duties as required. Reports to the Director of Campus Recreation. Essential Responsibilities: Communicates effectively, professionally, courteously and thoroughly with the highest regard to the customer Performs customer service duties such as greeting guests and answering questions in person and over the phone; explains DCR programs, services and their benefits Uses a variety of computer software programs Assists with the implementation of programs, classes, events, and activities which may include the following duties: Distributes, collects, inspects, and accounts for equipment Demonstrates proper use of equipment; observers and corrects technique Sets up and breaks down rooms/areas or activities Assists with maintaining order by enforcing rules and regulations Performs cleaning and general maintenance Performs administrative tasks, completion of enrollment forms or tracking attendance May be assigned to lead or supervise a program, class, event, fitness area, or activity where appropriate As needed, supervises, and ensures safety of program areas, patrons and other staff Performs related tasks as required

Required Qualifications
Education: High School Diploma or GED Must be enrolled as a full-time or part-time student at the university Knowledge, Skills, and Abilities: Must be available for required CPR and First Aid training Must be available to work a minimum of 15-20 hours per week Must meet the minimum cumulative GPA requirement of 2.5

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