Revenue Operations Specialist

5 days ago

Tallinn, Harjumaa, Estonia Pactum AI Full time €40,000 - €60,000 per year

Pactum is looking for an enthusiastic and driven Salesforce Administrator to join our team in Estonia (Hybrid position). This position is responsible for the day-to-day administration and continuous improvement of our Salesforce Sales Cloud, ensuring it effectively supports our global Sales, Marketing, and Customer Growth teams.

We are looking for someone who will:

  • Perform all administrative functions for Salesforce, including user management, profiles, permission sets, security settings, and data hygiene.
  • Configure and customize Salesforce objects, fields, workflows, process builders, and validation rules to meet business requirements.
  • Develop and maintain reports and dashboards to provide insights into sales performance, pipeline health, and user activity.
  • Collaborate with business stakeholders to gather requirements, provide solutions, and ensure the platform aligns with strategic goals.
  • Manage user access, troubleshoot issues, and provide training and support to our growing team.
  • Stay up-to-date with new Salesforce releases and features, implementing best practices and new functionalities as needed.
  • Manage third-party integrations and app installations within Salesforce.

You are likely to succeed if you…

  1. Have 2-3 years of experience as a Salesforce Administrator, ideally in a fast-paced B2B or SaaS environment.
  2. Hold a Salesforce Administrator Certification (ADM 201) Good to have but not required.
  3. Are proficient in Salesforce Sales Cloud, with experience in customizing objects, workflows, reports, and dashboards.
  4. Have a proactive, problem-solving mindset and the ability to translate business needs into technical solutions.
  5. Possess strong communication and collaboration skills, with the ability to work effectively with remote and cross-functional teams.
  6. Have an understanding of data management and security best practices within Salesforce.
  7. Are organized and detail-oriented, with a focus on delivering high-quality, scalable solutions.
  8. Can work independently and manage multiple priorities in a dynamic environment.

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