Ukrainian-Speaking Manager of Customer Lifecycle

2 weeks ago


Tallinn, Harjumaa, Estonia Snatch UP Full time €60,000 - €80,000 per year

Are you a customer loyalty expert passionate about building relationships and reducing churn? Join our team and shape the future of customer engagement

We're seeking a results-driven Customer Lifecycle Specialistto design and implement strategies that boost customer lifetime value, strengthen brand loyalty, and reduce attrition. If you're data-savvy and have a track record of success, this is your chance to make a big impact.

What You'll Do

  • Drive customer retention initiatives & campaigns.
  • Manage loyalty & rewards programs.
  • Unlock customer insights through data analysis.
  • Craft targeted customer communications.
  • Collaborate with teams to shape the customer journey.

What You'll Bring

  • Proven success in loyalty/retention within industries like retail, hospitality, banking, or telecom (mobile apps & subscriptions a plus).
  • Ability to design and deliver effective retention strategies.
  • Strong CRM, analytics, and data-driven decision-making skills.
  • Exceptional communication & stakeholder management skills.
  • Results-oriented mindset.

How We'll Measure Your Success

  • Improved Customer Retention Rate.
  • Churn Reduction.
  • Growth in Customer Lifetime Value (CLV).
  • Increased Loyalty Program ROI.
  • Uplift in Net Promoter Score (NPS).

Ready to own customer love and leave your mark on a growing brand? We want to hear from you

Fluent in Ukrainian and English



  • Tallinn, Harjumaa, Estonia Eco Plus Solutions AB Full time €30,000 - €40,000 per year

    We are seeking a proactive and customer-focused Danish-Speaking Customer Advisor to join our growing travel project. This position is fully remote for candidates residing anywhere in Estonia. As a Danish-Speaking Customer Advisor, you will be the primary point of contact for Danish-speaking customers, helping them plan, book, and enjoy their travel...


  • Tallinn, Harjumaa, Estonia ESTO Group Full time €40,000 - €60,000 per year

    We're looking for aLifecycle Marketing Managerto own, build, and scale our customer communications from the ground up. You'll be the one writing the playbooks, setting up automations, testing hypotheses, and making sure our emails and SMS actually move the business.We are looking for someone who is driven and wants to make an impact in the Fintech industry,...

  • Account Manager

    1 week ago


    Tallinn, Harjumaa, Estonia Ender Turing 🔥 Full time €40,000 - €60,000 per year

    Company DescriptionEnder Turing is a fast-growing AI startup revolutionizing the world of speech analytics. We empower enterprise companies to listen to the voice of their customers by analyzing 100% of conversations with Artificial Intelligence. As we expand, we are looking for a hybrid specialist to be the bridge between our product and our clients'...


  • Tallinn, Harjumaa, Estonia Lightyear Full time €60,000 - €80,000 per year

    About LightyearWe're on a mission to make investing better for everyone in Europe. More specifically, we're making it light years better (sorry… we had to). We're combining multi-currency accounts with unlimited access to global markets so that everyone in Europe can invest without sneaky hidden fees or unnecessary barriers.Over the last 4 years, we've...


  • Tallinn, Harjumaa, Estonia SK ID Solutions Full time €40,000 - €60,000 per year

    At SK ID Solutions, we provide international electronic identity solutions, enabling secure e-service use and legally binding e-signatures. With offices in Estonia, Latvia, and Lithuania, we serve over 1,300 businesses across sectors like finance, healthcare, and education, reaching 4 million users in the Baltics and operating in 30+ countries.We are seeking...


  • Tallinn, Harjumaa, Estonia The Lemon Consulting Full time €25,000 - €40,000 per year

    REMOTE İN ESTONİAWe are seeking a friendly, adaptable, and service-orientedDanish-Speaking Customer Advisorto join our innovative travel project. This is afully remote rolethat requires you to be based in Estonia, offering flexibility while connecting you to a vibrant international team.In this role, you will provide exceptional support to Danish-speaking...


  • Tallinn, Harjumaa, Estonia Ludicrum Tech Full time €40,000 - €80,000 per year

    Join Our Team as a CRM Lifecycle Specialist in the thriving iGaming Industry This is a 100% remote position available for employment in the following countries only: Bulgaria, Croatia, Cyprus, Estonia, Latvia, Lithuania, North Macedonia, Poland, Turkey and Ukraine.Who we are? Ludicrum is redefining iGaming, blending creativity with technology to deliver...


  • Tallinn, Harjumaa, Estonia Bolt Technology Full time €30,000 - €40,000 per year

    The Customer Support team at Bolt is the backbone of our user experience, resolving customer queries with speed, empathy and accuracy. We are looking for a detail-oriented, customer-obsessed individual to join our team in Estonia as an Italian-speaking Customer Support Operations Agent. In this role, you will be part of a dynamic environment where execution,...


  • Tallinn, Harjumaa, Estonia Bolt Full time €30,000 - €60,000 per year

    The Customer Support team at Bolt is the backbone of our user experience, resolving customer queries with speed, empathy and accuracy. We are looking for a detail-oriented, customer-obsessed individual to join our team in Estonia as an Italian-speaking Customer Support Operations Agent. In this role, you will be part of a dynamic environment where execution,...


  • Tallinn, Harjumaa, Estonia Connexa Full time €30,000 - €60,000 per year

    Palais a premium dog food manufacturer that strives to provide dogs with the best possible nutrition without compromise. Our commitment is rooted in quality, science, and a deep love for animals, ensuring a healthy and balanced diet for every dog.We're looking for a driven and hands-onFrench or German Speaking Sales & Growth Specialistto join our dynamic...