
Key Account Manager
1 week ago
Responsibilities
Job Description
- Knowledge of the FMCG and Retail industry, understanding how trade and business needs are changing
- Build and maintain a close business relationship with a group of assigned FMCG clients which will involve contract negotiations with the aim of expanding cooperation to new services with account leads
- Being responsible for managing relationships with assigned clients resulting in achieved revenue target and client satisfaction, increase client engagement and selling Retail Measurement services and NielsenIQ solutions
- Identifying new business opportunities for potentially new clients and mapping best fitting NielsenIQ solutions – cooperation with other internal departments
- Owning the business plans: financial target, proposal submission, securing revenue on hand, building pipeline and tracking the financial performance of the clients
- Being responsible in financial tracking, forecasting, revenue recognition, cash collection processes together with finance team. Managing internal pre and post sales activities
- Guides Client through analytical process using NielsenIQ tools and processes
- Understanding of NielsenIQ portfolio and interconnectedness of different solutions
- Use NielsenIQ tools and methodologies to build answers to clients' business questions
- Close cooperation with customer success team for supporting the resolution and clarification of client queries, preparing recommendations and providing solutions to the client needs
- 2-3 years of experience in FMCG Retail and/or Trade Marketing
- Fluent in Estonian and strong Business English knowledge, both verbal and written
- Excellent presentation skills, good organizational, interpersonal and negotiation skills, ability to make consultative selling
- Awareness of the clients' needs, strong business acumen and analytical output knowledge
- Curious about the data and competent to see the big picture and generate insight by incorporating multiple data resources/sets such as NielsenIQ data analysis, consumer studies, macroeconomy and FMCG environment knowledge
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
Our commitment to Diversity, Equity, and Inclusion
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